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Frank J. Kenny's Chamber of Commerce Industry Blog

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January 5, 2026

5 “New Year” Resolutions for Chamber Pros

5 “New Year” Resolutions for Chamber Pros

Professional resolutions usually flop for one simple reason: they’re nebulous. “Be better at networking.” “Improve retention.” “Get more organized.” Then February hits, the needle hasn’t moved fast enough, and you lose sight of what you were actually trying to change. That’s why you need professional resolutions with impact, the kind you can execute on a […]

Article by Christina Metcalf / Redirected / career advice, chamber best practices, resolutions

December 29, 2025

What High-Performing Ambassador Programs Do Differently

What High Performing Ambassador Programs Do Differently

Is your ambassador program failing to thrive? Ambassador programs get stuck in the same rut for a predictable reason. We build them like a committee, then act surprised when it behaves like… a committee. A more useful lens is that an ambassador program is a mini-economy inside your chamber. People participate when the exchange is clear.They stay […]

Article by Christina Metcalf / Redirected / ambassadors, Chamber ambassador, chamber best practices

November 24, 2025

Chamber Pros, Thank You

Chamber Pros, Thank You

If no one has told you “thank you” yet this week, let’s fix that. Because if you work in the chamber world, chances are you’ve spent the past eleven months cheering for everyone else. Your board. Your city. Your members. Your sponsors. Your volunteers. You’ve celebrated business anniversaries, new jobs created, ribbon cuttings, grants awarded, […]

Article by Christina Metcalf / Content Ideas / advocacy, chamber best practices, gratitude

November 17, 2025

Planning Your Own Year-End Signature Event

While many chambers use December to host member appreciation events or holiday mixers, they’re often competing with attendees’ booked schedules. From school events to family obligations, work parties to gatherings with friends, it’s hard for your members to fit the chamber in. That’s why you have to do something to make them feel like they […]

Article by Christina Metcalf / Redirected / chamber best practices, Chamber event, holiday events, member engagement

October 27, 2025

7 Smart Ideas to Optimize Your Chamber’s Business Expo

Chamber-hosted business expos are hot events that bring your businesses attention. Or do they? On the Chamber Pros community recently, one chamber pro inquired about hosting a business expo and asked for advice. Although business expos are a chance for local businesses to show off what they do best, connect with potential customers, and build […]

Article by Christina Metcalf / Redirected / business expos, chamber best practices, Chamber event

October 20, 2025

How to Use LinkedIn to Build Your Chamber’s Professional Credibility

When it comes to social media, chambers often default to Facebook and Instagram. That’s where the holiday photos go, where ribbon cuttings get dozens of “likes,” and where the community sees its chamber as friendly, approachable, and—dare we say—fun. LinkedIn, though? That one’s trickier. Isn’t it just somewhere that job seekers go? Ask a room […]

Article by Christina Metcalf / Redirected / chamber best practices, LinkedIn, social media

October 20, 2025

10 Creative Chamber Event Themes to Boost Attendance and Loyalty

With this year coming to a close shortly, maybe you are considering how to liven up your events. After all, memorable events create an engaged community and more loyalty traction for the chamber. And with most people claiming they prefer experiences to things these days, there’s a growing pressure to stand out and deliver value […]

Article by Christina Metcalf / Redirected / chamber best practices, events, member engagement

October 13, 2025

How to Turn a Barter Request into a Profitable Sponsorship

Tell us if this sounds familiar? A new business (or one that isn’t sure of chamber value) wants to try membership out. So they suggest exchanging their product or service for membership. That way they’re not out of pocket for membership and the chamber gets something it needs. Would you accept? On the surface, the […]

Article by Christina Metcalf / Redirected / bartering, chamber best practices, chamber membership, in-kind donations, membership

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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