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Frank J. Kenny's Chamber of Commerce Industry Blog

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How to Answer “What Have You Done For Me?”

Turning the Year-End Review Into a Chamber’s Most Valuable Marketing Tool You’ve worked tirelessly throughout the year—advocating at city hall, celebrating ribbon cuttings, launching new programs, and answering countless “quick questions” from members. Yet when renewal time rolls around, someone inevitably asks: “What has the chamber done for me lately?” You probably offer a rehearsed one-size-fits-all […]

The Visibility Playbook: 5 Steps to Amplify Your Chamber’s Visibility

You’ve posted your event to social media. You’ve added it to the newsletter. And yet… crickets. Days later, when you post event pics, people tell you they didn’t know about it and said they would’ve gone had they know. After all your hard work, it’s one of the most frustrating things a member can say. […]

What To Do When Your Board Starts Micromanaging You

Shocked, Frustrated - What To Do When Your Board Starts Micromanaging You

As chamber professionals, we’ve all experienced it—the well-meaning board member who wants to rewrite the marketing copy, redesign the logo, or micromanage social media strategy. While board engagement is essential for a chamber’s success, there’s a fine line between strategic oversight and operational interference. How much should your board be involved in something like marketing, […]

The Two-Minute Marketing Trick for Busy Chamber Pros

Are you a firefighter or a juggler? If you’re a chamber pro, the answer is probably both. We see you. We get it. Your work plans and intentions are often assaulted by the needs of others. You go into the office with the idea of working on your marketing and retention strategy (for example), only […]

How to Create a Compelling Narrative to Grow Chamber Membership

EEK! The news headlines read that we have a strong economy, consumer confidence is up, but businesses are cancelling membership because they’re cutting all non-essential costs.  How can you build membership at a time like this? It’s an uphill battle for sure.  When you sell by cost of membership, you’ll likely be one of the […]

How to Create the Best Relocation Page Ever

Have you seen those ads and articles on Facebook about cities that will pay you to move there? While some of them may be legit, we don’t all have it in our budgets to offer relocation packages to everyone. But if your thinking about designing a website, web page, or landing page incorporating interactive elements and […]

Big Tourism Marketing Ideas for Little Budgets

Marketing is hard. Cutting through all the noise to be heard and convincing people to spend money in your town–not easy. Sure, some of us are blessed with paradise towns that practically market themselves. But for those of us who live somewhere a little more challenging, what can we do? Luckily, social media is a […]

How to Create a Chamber Year-end Review

If you’ve ever worked in the corporate world, you’ve probably had to perform a year-end review. It can be painful. And frustrating if you have a bad memory or you weren’t organized (or had enough insight) to capture all the things you did as you did them. When you reach the end, it can feel […]

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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