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Frank J. Kenny's Chamber of Commerce Industry Blog

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November 10, 2025

How to Launch a Chamber Texting Program Without Being a Tech Expert

A practical guide for chambers ready to modernize communications What’s you preferred method of member communication–email, social media, newsletters? How are they working for you? Do you still have members claiming not to have seen your news? Of course you have. That’s inevitable, especially with how clogged email inboxes are these days. (In 2019, it […]

Article by Christina Metcalf / rewrite / member communication, sms, technology, texting

June 16, 2025

Communication Strategies for Chamber Pros

a person looking over their glasses with a surprised and intrigued look for the title Communication Strategies for Chamber Pros

In some chambers there are as many as five generations in membership. At the very least, you likely have four. A large part of your chamber role is communication but there are some big differences in communication preferences among the age groups. You may predict communication preferences based on your own or that of your […]

Article by Christina Metcalf / rewrite / communication, generations, member communication

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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