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ACCE Conference 2019 – Frank Kenny’s Top 10 Tips to Surviving and Thriving at the Convention

Are you attending the annual ACCE Conference in Long Beach, California? If so, get ready for a treat!

This is one of the top educational experiences for chamber professionals in the world.

It offers amazing sessions and tons of talented people exchanging ideas. But because there are so many opportunities it can be overwhelming.

Plus, with only a handful of days, it’s incredibly important to make the most of your experience and time there.

ACCE Conference 2019 – Frank Kenny’s Top 10 Tips to Surviving and Thriving at the Convention

As someone who’s been to many ACCE conferences as a chamber professional and ACCE speaker, I’ve seen both sides and there’s much to be learned and enjoyed in both roles. I’ve also given a lot of thought to how you can make this the best experience possible by building on the networking and education components while having a lot of fun.

I’ve compiled ten tips for chamber professionals attending ACCE based on years of experience and conversations with others about what profoundly impacted their time at convention.

Are you ready? There’s no time to waste.

Top 10 Tips for Surviving and Thriving at the ACCE Conference

Whether this is your first time or your twenty-first time, ACCE always offers a stellar experience and creates an atmosphere dedicated to innovation, growth, and exchange.

Here’s how you can best enjoy it:

#1. Prepare

Review the materials, the agenda, the bonus activities, and the exhibitor invites.

Decide on a course of action and your goals for the convention. Is there someone you really want to connect with? Reach out to them ahead of time to set up some time to visit. If you have any technology needs or questions of a current vendor, see if they’ll be there.

Sure, serendipitous meetings are fantastic but when your time is limited, you’ll help yourself a lot by making arrangement ahead of time.

#2. Go Social

There are several things you want to do on social media that will make your conference experience more enjoyable. The first one is to switch out all profile pictures to a recent image that will help people recognize you. You’ll be meeting a lot of people at ACCE. If any of them want to connect with you afterward, they may turn to social media. Don’t leave them with doubt. Use an image that will help them recognize you.

Lisa Duckworth & I are in #DSMUSA for the @ACCEHQ 2018 conference. Ready to learn from my Chamber peers. #ACCE18 pic.twitter.com/lZarzXe9Zd

— Jodie A. Perry, CCE, IOM (@ChamberJodie) July 18, 2018

Consider using social media profiles you might have allowed to lay dormant. Twitter is an excellent place to share educational nuggets from ACCE sessions. Even if you have no intention of continuing on it afterward, you can quickly access your “notes” by looking at what you tweeted. Plus, because of its firehose-like style of information spewing, it’s not a nuisance to people at home to see you tweeting several things in an hour.

That is likely not the case with your Facebook audience.

Using Twitter to retweet learning points will also make it easier to gather them when you get back and create image quotes out of them. For you overachievers, you can use Canva to do it directly from your phone while you’re in session. Tip: Pixart is easier and quicker to use than Canva from your mobile device.

Also, update any social media bios to include important information that you want other chamber pros or ACCE attendees to know. This is valuable space and you can use it to your benefit. Remember, you’ll be meeting a lot of people and they’ll likely reach out to you on social later. You may also have people reading social streams. If they see something you shared that they like, they may click over to your profile. Don’t waste this connection opportunity.

Also, don’t forget to use the convention hashtag: #ACCE19.

#3. Hang Out in Public Spots

It’s sometimes tempting to go back to the room when you have time but I urge you not to. Find a public spot and check email there or linger with your morning beverage. You’ll be amazed at what you can learn during those serendipitous meetings.

Event planners often refer to this type of exchange as the “hallway track.” Learning from other chamber pros can be as valuable as the sessions.

People in a hallway - a good place to network at conventions.

#4. Go on the Outings

Some chamber pros skip the social outings because they use that time to check in with things at their chamber. That’s tempting but try to avoid it.

While the chamber is your job, your job has brought you to a Mecca of professional chamber learning and exchange. Ignoring this opportunity is a mistake.

You’ll develop a much deeper relationship with chamber pros and vendors across the country at the social outings. Plus, you’ll have an enormous amount of fun and get to enjoy an amazing part of the country.

Remember, the ACCE conference is an opportunity for you and your chamber. Don’t let it slip by because you feel like you need to deal with a grumpy ambassador or some other issue.

#5. Learn from the Award Winners

Every year at ACCE, chambers are recognized for their innovation and amazing work in the community. Unlike the Oscars, these award winners (and nominees) are usually there at the conference. You can spend a lot of time learning from them informally and connecting. You may inspire one another to try new things in your community.

Congratulations to the Hawaii Chamber of Commerce winning the award for best state Chamber at @ACCEHQ's Chamber of the Year #acce2018 ⁦@cochawaii⁩ #DSMUSA pic.twitter.com/ckXtALU51t

— World Chambers (@WorldChambers) July 19, 2018

Take the time to connect with these people. Chamber pros are some of the most gracious and generous folks out there and are always willing to share their experiences and knowledge. Getting to know them will give you a better appreciation for how they became chambers of the year.

#6. Go to the Newbie Events

If you are a first-timer at the ACCE conference, take advantage of the meet and greet newbie events. The First-Time Attendee Networking Reception held on Sunday is the best way to get to know other chamber pros, exhibitors, and sponsors.

Right afterward, don’t miss the First-Time Attendee Orientation. Just like this blog post, they will walk you through how to make the most of your conference attendance.

Not an event only for newbies, but the WACE Political Action Bootcamp can help you get the basics down on how to become more politically active in your chamber. If you’ve been curious about that or you see a need in your community for more political activism, it’s a good place to learn from the examples provided and understand where to start.

#7. Master the Expo

Don’t skip the expo. Even if you’re not “in the market” for something like software, the expo offers a lot of extremely helpful resources as well as products and services. You may even uncover some non-dues revenue sources for your chamber.

Photo CC by 2.0 from Flickr by Collision Conf

If you’re not looking to buy anything, still go to the expo with the attitude of “What am I going to learn here?” You might surprise yourself with the many learning opportunities that are available at every booth.

Plus lunch and coffee breaks are set up in the expo area and you don’t want to miss those!

#8. Plan Your Breakouts

Planning your breakouts are probably some of the most difficult decisions you’ll make. There are so many great options and learning offerings. That can be overwhelming.

How do you choose which to attend?

Try to look at them as a way to round out coursework. You needn’t stick to one track or type of breakout. You can learn form a smattering of different topics.

However, if you’re coming to the ACCE Convention with a particular need in mind, like becoming more skilled in using digital media, than you can explore all of the different coursework in the area.

If you have a couple of close peers attending the conference, consider going to different sessions and exchanging notes afterward so you can all benefit from the learning provided at each session.

Picture of cute boys sharing notes to study.

If you can’t make it to all of the breakouts you wish you could, take a look at who’s leading them and reach out to them at the conference or on social media. You could even ask them for a copy of their slides or presentation notes.

If you find yourself in a session that wasn’t quite what you thought, don’t feel bad about leaving and going to another breakout. If the learning doesn’t fit what you need, find something that does.

#9. Put the Phone Away or Use It in a Smart Way

There are a lot of people who will tell you going to a conference is about making in-person connections. Your smartphone could be interfering with that or it could help.

How so?

If you are using your phone to sit there on Facebook looking through your friends’ posts of summer vacation pics and not connecting with people around you, you’re wasting your conference time.

But I’m not going to tell you to put away the phone altogether.

Smartphones can provide an excellent way to connect through sharing session gems or complimenting others on social media. You can connect with vendors, follow blogs, and use it as an aid in sessions to look up things people are referencing. Smartphones can be very comforting to introverts because it allows them to get into the heart of the subject matter without all the small talk.

Some of your Chamber staff is attending the annual @ACCEHQ Conference this week to continue their education of ways to improve member benefits & all around well being of the Chamber. (offices are still open normal hrs) #sokcchamber #okc #okiesiniowa #grow #invest #smallbusiness pic.twitter.com/nf1qaeabd4

— SouthOKCChamber (@southokcchamber) July 17, 2018

Like most tools, its value is in how you use it.

#10. Make the Most of Your Time in Between Sessions

There are a lot of things you can do in-between sessions such as:

  • follow-up with someone who said something that interested you in your previous session
  • share some of your favorite moments of the ACCE Conference so far on social media
  • review your conference goals and see how many you’ve checked off and are still working on
  • take a look at the next item on the agenda and think about what it is you wanted to get out of that activity or session
  • reach out to someone in person or over social media

Whether this is your first ACCE Conference or your seventh, make the most of your time there in learning and networking. The sessions provide you with applicable takeaways that can help you improve activities and offerings at your chamber, while the people you meet can have a profound effect on your personal and professional lives. Take it all in and enjoy. There are few experiences like it.

#11. Bonus Tips

  • Wear comfortable shoes. Bring an extra pair so you can switch between them.
  • Bring an extra battery for your phone.
  • Attend my session: Go Digital and Get Results Monday at 9:45am in Promenade 104A.
  • Connect with me on social media. Google Frank J. Kenny.

Have a chamber related question? Grab a time on Frank’s Calendar to discuss.

Grab a time on Frank's calendar.

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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