There are a lot of demands on your time. Recreating the wheel shouldn’t be one of them. That’s why we’ve created job descriptions for some of the most common chamber staff positions.
The following templates are easy to use. Just copy and paste and add your info in the [ ]. We’ve also created tailored interview questions based on each position. Finally, you’ll also find a template for a new employee onboarding checklist.
Chamber Job Description Templates
Legislative Affairs Manager
Position Summary:
[Chamber Name] is seeking a Legislative Affairs Manager to advocate on behalf of its members by monitoring local, state, and federal legislation that impacts business interests. This role involves regular communication with elected officials, policy analysis, and collaboration with business leaders to drive pro-business policies.
Key Responsibilities:
- Monitor and analyze local, state, and federal legislation impacting the business community.
- Develop and maintain relationships with government officials and community leaders.
- Advocate for pro-business policies through lobbying, testimony, and community engagement.
- Organize legislative forums, town halls, and meetings with elected officials.
- Prepare legislative updates and policy briefs for chamber leadership and members.
Skills and Qualifications:
- Bachelor’s degree in Political Science, Public Administration, or related field.
- Strong understanding of government processes and legislative advocacy.
- Excellent communication and relationship-building skills.
- Ability to interpret and analyze complex policies.
- Event planning and public speaking experience is a plus.
Tailored Interview Questions for this Role:
- Can you describe your experience with legislative advocacy and policy analysis?
- How have you built and maintained relationships with government officials/leaders in past roles?
- What strategies would you use to keep chamber members informed about legislative changes?
- Describe a time when you successfully lobbied for or against a policy that impacted local businesses.
- How do you handle conflicting interests between business advocacy and political pressures?
Marketing Manager
Position Summary:
[Chamber Name] is seeking a Marketing Manager responsible for creating and executing marketing strategies to increase visibility, engagement, and membership growth/retention. This role manages digital marketing, social media, email campaigns, and branding initiatives.
Key Responsibilities:
- Develop and implement marketing strategies across digital and traditional platforms.
- Manage social media accounts, email newsletters, and the chamber’s website.
- Create promotional materials for events, programs, and membership drives.
- Analyze marketing metrics and adjust strategies as needed.
- Collaborate with the events and membership teams to enhance visibility.
- Create opportunities for increasing word-of-mouth marketing and referrals.
Skills and Qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- Proven experience in digital marketing and content creation.
- Strong project management skills.
- Proficient in design software (e.g., Canva, Adobe Suite) and social media platforms.
- Excellent writing and communication skills.
Tailored Interview Questions for this Role:
- What marketing strategies have you found most effective for community engagement?
- Can you walk me through a successful campaign you led from start to finish?
- How do you measure the success of a marketing campaign?
- What experience do you have with design software and content creation?
- How would you adjust marketing efforts if analytics showed underperformance?
- If you were tasked with creating content for a new client, what are a few questions you would ask them off the bat to ensure your communication aligned with their goals and brand?
Membership Coordinator (with Sales Focus)
Position Summary:
[Chamber Name] is looking for a Membership Coordinator with a sales focus to recruit, onboard, and retain members. This role actively engages with local businesses to communicate the value of chamber membership and foster long-term relationships.
Key Responsibilities:
- Identify and recruit new chamber members through networking and outreach.
- Maintain relationships with existing members to ensure retention and satisfaction.
- Conduct membership sales calls, presentations, and community visits.
- Organize and manage member engagement events and programs.
- Track membership data and prepare reports on growth and retention.
Skills and Qualifications:
- Bachelor’s degree in Business, Marketing, or related field, or equivalent work experience.
- Proven experience in sales or membership recruitment.
- Strong interpersonal and communication skills.
- Self-motivated with the ability to meet and exceed sales targets.
- Proficiency in CRM systems is preferred.
Tailored Interview Questions for this Role:
- How would you go about identifying potential new chamber members in the community?
- Can you share your most successful sales pitch for recruiting new members?
- What strategies do you use to maintain relationships and ensure member retention?
- How do you handle objections during membership sales calls?
- Describe a time when you exceeded your membership or sales targets.
- How would you work with other entities and committees to create a larger sales presence?
Events Coordinator
Position Summary:
[Chamber Name] is seeking an Events Coordinator to plan and execute events that engage members, foster networking, and support business development. This role handles logistics, marketing, and day-of coordination to ensure successful and impactful events.
Key Responsibilities:
- Plan, organize, and execute chamber events, including mixers, conferences, and community activities.
- Coordinate with vendors, venues, and partners for event logistics.
- Develop event marketing materials and promotion strategies.
- Manage event registration, attendance tracking, and follow-up communications.
- Develop and manage event budgets; meet or exceed financial goals.
- Solicit sponsorships and secure donation items for events.
- Establish vendor relationships and negotiate agreements to optimize costs.
- Produce invitations, thank-you letters, and follow-up correspondence for members and sponsors.
- Benchmark against external events for best practices and continuous improvement.
Skills and Qualifications:
- Bachelor’s degree in Event Management, Hospitality, or related field, or equivalent work experience.
- Proven experience in event planning and execution.
- Strong organizational and time-management skills.
- Ability to work under pressure and manage multiple projects.
- Excellent communication and networking skills.
- Experience with sponsorship solicitation and budget management.
Tailored Interview Questions for this Role:
- How do you manage the logistics of large-scale events from start to finish?
- Can you describe your experience with event budgeting and staying within financial goals?
- What strategies do you use to secure sponsorships for events?
- How do you handle last-minute changes or emergencies during events?
- What marketing tactics have you found effective for event promotion?
- How do you delegate effectively?
Communications Intern
Position Summary:
[Chamber Name] is looking for a Communications Intern to support marketing and communications initiatives. This role involves assisting with social media management, content creation, and event promotion.
Key Responsibilities:
- Assist in managing social media accounts with content scheduling and engagement.
- Write blog posts, press releases, and event recaps.
- Support event marketing efforts through digital and print promotions.
- Monitor media coverage and update chamber leadership on community mentions.
- Help create graphics and visuals for communications.
Skills and Qualifications:
- Currently pursuing a degree in Communications, Marketing, or a related field.
- Strong writing and editing skills.
- Familiarity with social media platforms and digital marketing.
- Creative mindset with attention to detail.
- Knowledge of design tools like Canva or Adobe Suite is a plus.
- Knowledge of AI also a plus.
Tailored Interview Questions for this Role:
- What experience do you have with social media content creation?
- How would you approach writing a press release for a chamber event?
- Can you describe a time when your content improved engagement or visibility?
- What strategies would you use to increase the chamber’s social media following?
- How comfortable are you with learning new digital tools or platforms?
- How do branding and audience come into play when creating content?
Onboarding Checklist Template
Things to be done when bringing on a new hire.
- Welcome. A small swag gift is a Nice touch.
- Send email with first-day instructions. (Email should not replace personal welcome. The email is to serve as a written checklist or resource for the new employee.)
- Introduction to team and key stakeholders.
- Workspace setup (desk, computer, phone).
- Provide access to software and internal systems.
- Review of Chamber policies and procedures.
- Chamber tour and overview of departments.
- Set up email, phone, and other communication tools.
- Training on Chamber CRM and event platforms.
- Overview of brand and what the Chamber is to the community.
- Overview of current projects and initiatives and how their role fits in.
- Schedule meetings with department heads and community partners.
- Introduction to Board Members (if applicable).
- Review of job description, expectations, and first-month goals.
- Social media introduction to the community.
- Add their photo to the Chamber website.
- Give them a point of contact for questions.
