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Frank J. Kenny's Chamber of Commerce Industry Blog

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Crafting a Chamber Survey that Delivers Results

Understanding your members’ needs is paramount to the success of any chamber. A well-crafted member satisfaction survey can be an invaluable tool for gathering insights, identifying areas for improvement, and ultimately, boosting member engagement and retention. However, with surveys becoming increasingly common (even labs are sending them out these days!), it’s crucial to design one […]

Holiday Parade Organizer’s Guide

Expert Advice from Chamber Professionals for living through parade craziness As the saying goes, “Everybody loves a parade.” This is until they’re in charge of organizing it. If you are managing a community holiday parade, you know it is both a logistical challenge and a creative endeavor. That’s why we pulled together some suggestions from […]

Chamber Members Not Paying? Fix Your Cash Flow Now

Chasing down membership dues is a universal headache for chamber professionals. But in addition to being time consuming, it can cause serious cash flow problems. You may budget on a certain amount of revenue coming in each month and when members are late, you’re missing out on it. But it’s not just a matter of […]

Boardroom or Ballroom? Finding the Perfect Fit for Your Chamber Volunteers

So, you’ve got a thriving chamber with engaged members eager to roll up their sleeves and get involved. Fantastic! But before you nominate them as board members, make sure they have what it takes to be part of the strategic planning group. Many times, chamber pros find a dedicated volunteer who’s well-positioned in the community […]

Telling Your Chamber’s Story Through Short-Form Video

Like it or leave it, short-form video has emerged as one of the most powerful tools to engage your audience and share your chamber’s unique story. From member highlights and event promotions to advocacy updates and community spotlights to just plain fun, video content can make your chamber stand out while building stronger connections with […]

The Two-Minute Marketing Trick for Busy Chamber Pros

Are you a firefighter or a juggler? If you’re a chamber pro, the answer is probably both. We see you. We get it. Your work plans and intentions are often assaulted by the needs of others. You go into the office with the idea of working on your marketing and retention strategy (for example), only […]

How to Create a Compelling Narrative to Grow Chamber Membership

EEK! The news headlines read that we have a strong economy, consumer confidence is up, but businesses are cancelling membership because they’re cutting all non-essential costs.  How can you build membership at a time like this? It’s an uphill battle for sure.  When you sell by cost of membership, you’ll likely be one of the […]

It’s the Most Wonderful Time of the Year for a Holiday Mixer

Are you hosting a member appreciation event this holiday season? It’s the perfect time to bring people together. Ditch the Fruitcake: Throw a Holiday Mixer Your Members Will Love The holidays will quickly be upon us. That means now is the time to plan a holiday mixer or end-of-year member appreciation event. But it’s also […]

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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