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Frank J. Kenny's Chamber of Commerce Industry Blog

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January 20, 2025

What To Do When Your Board Starts Micromanaging You

Shocked, Frustrated - What To Do When Your Board Starts Micromanaging You

As chamber professionals, we’ve all experienced it—the well-meaning board member who wants to rewrite the marketing copy, redesign the logo, or micromanage social media strategy. While board engagement is essential for a chamber’s success, there’s a fine line between strategic oversight and operational interference. How much should your board be involved in something like marketing, […]

Article by Christina Metcalf / Redirected / board, chamber best practices, chamber marketing, strategy

December 30, 2024

Making Small Business Season a Year-Round Chamber Priority

Small Business Season has become a powerful tool for chambers to champion their local economies. By rallying community support around small businesses during the holidays, we’ve seen tangible benefits for the businesses and their communities. But why limit that momentum to just a few weeks each year? As chamber pros, we have the unique ability […]

Article by Christina Metcalf / Redirected

December 16, 2024

Crafting a Chamber Survey that Delivers Results

Understanding your members’ needs is paramount to the success of any chamber. A well-crafted member satisfaction survey can be an invaluable tool for gathering insights, identifying areas for improvement, and ultimately, boosting member engagement and retention. However, with surveys becoming increasingly common (even labs are sending them out these days!), it’s crucial to design one […]

Article by Christina Metcalf / Redirected

December 9, 2024

Holiday Parade Organizer’s Guide

Expert Advice from Chamber Professionals for living through parade craziness As the saying goes, “Everybody loves a parade.” This is until they’re in charge of organizing it. If you are managing a community holiday parade, you know it is both a logistical challenge and a creative endeavor. That’s why we pulled together some suggestions from […]

Article by Christina Metcalf / Redirected

November 25, 2024

Boardroom or Ballroom? Finding the Perfect Fit for Your Chamber Volunteers

So, you’ve got a thriving chamber with engaged members eager to roll up their sleeves and get involved. Fantastic! But before you nominate them as board members, make sure they have what it takes to be part of the strategic planning group. Many times, chamber pros find a dedicated volunteer who’s well-positioned in the community […]

Article by Christina Metcalf / Redirected

November 18, 2024

Telling Your Chamber’s Story Through Short-Form Video

Like it or leave it, short-form video has emerged as one of the most powerful tools to engage your audience and share your chamber’s unique story. From member highlights and event promotions to advocacy updates and community spotlights to just plain fun, video content can make your chamber stand out while building stronger connections with […]

Article by Christina Metcalf / Redirected / chamber best practices, storytelling, video

November 11, 2024

The Two-Minute Marketing Trick for Busy Chamber Pros

Are you a firefighter or a juggler? If you’re a chamber pro, the answer is probably both. We see you. We get it. Your work plans and intentions are often assaulted by the needs of others. You go into the office with the idea of working on your marketing and retention strategy (for example), only […]

Article by Christina Metcalf / to be redirected / chamber best practices, chamber marketing

October 21, 2024

Give Your Members Holiday Season Visibility Now

If you’re like most Chamber Pros, you’re probably thinking about the upcoming holiday season and how you can help your community. But are your local businesses doing that yet?  Sure, maybe some have new merch ready for this fun time of year—”Hallothankmas.” But are they thinking about marketing for the holidays and increasing their social […]

Article by Christina Metcalf / Redirected / seasonal marketing, small business season

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Our Authors

Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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