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A Quiet Warning Sign Many Chambers Overlook

Late January a weird. The shine of the holidays is long gone. The “new year, new energy” posts have been posted. Your board is back in motion. Your members are back at work. And now you’re staring at the real question: Did we actually start… or did we just resume? The end of January is your […]

When a Disgruntled Former Insider Goes Public

When a Disgruntled Former Insider Goes Public

Oprah once said, “Don’t get in the mud with the pigs. You’ll get dirty and they’ll love it.” Here’s the truth chamber professionals don’t say out loud often enough: when your job is built on relationships, reputation isn’t just part of the work. It is the work. That’s why a disgruntled former employee or board member taking […]

Why Unusual Event Venues Might Be the Secret to Fixing Slumping Attendance

Why Unusual Event Venues Might Be the Secret to Fixing Slumping Attendance

Where do you hold your Business After Hours? A local bank? The Chamber office? A restaurant? All good options but few of those will drive someone to attend based on location alone. If your Business After Hours attendance has been tanking recently, consider finding places that feel like a peek behind the curtain and a room full of […]

5 “New Year” Resolutions for Chamber Pros

5 “New Year” Resolutions for Chamber Pros

Professional resolutions usually flop for one simple reason: they’re nebulous. “Be better at networking.” “Improve retention.” “Get more organized.” Then February hits, the needle hasn’t moved fast enough, and you lose sight of what you were actually trying to change. That’s why you need professional resolutions with impact, the kind you can execute on a […]

What High-Performing Ambassador Programs Do Differently

What High Performing Ambassador Programs Do Differently

Is your ambassador program failing to thrive? Ambassador programs get stuck in the same rut for a predictable reason. We build them like a committee, then act surprised when it behaves like… a committee. A more useful lens is that an ambassador program is a mini-economy inside your chamber. People participate when the exchange is clear.They stay […]

9 Tactics to Protect Your Chamber’s Focus from “Urgent” Distractions

9 Tactics to Protect Your Chamber's Focus from "Urgent" Distractions

If your 2026 goals live in a strategic plan binder that doubles as a doorstop, you’re not alone. Chambers don’t miss goals because they lack ambition or don’t work hard. They miss because the work is relentless, the stakeholders are many, and “urgent” shows up like a micromanager. You can have a solid strategy and […]

Why Promoting Your Members Might Be Hurting Your Reach (And How to Fix It)

If your 2026 goal is “promote more members on social” but you’re concerned about what that might do to your Facebook reach, you are not alone. A lot of chamber pros are wondering is it better to hunt down member posts and reshare them, ask businesses to send content, or build something else entirely when […]

How to Create Low-Tech, High-Engagement Holiday Videos for Your Chamber

How to Create Low-Tech, High-Engagement Holiday Videos for Your Chamber

December is always a challenge. You’re trying to stay visible, relevant, and human while everyone is buried in events, year-end deadlines, and holiday noise. No one has any time for anything. That’s where creativity helps. Sure, you could post another “Happy Holidays from <insert chamber name>” graphic and call it a day. Or you could […]

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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