Frank J. Kenny's Chamber Pros Community

As a chamber pro, you have a lot on your plate. (I know. Understatement of the year, right?) You want to put every one of your chamber of commerce resources to work. But you don’t have time to spend searching the internet, clicking through links, and scanning the content to make sure that’s what you’re […]

Hey chamber pros, not to date anyone, but do you remember the comedy act and album (yes, I’m dating myself) by Jeff Foxworthy? In the 90s he had people in stitches when he simply stated, “you might be a redneck if…”  and then filled in the blank with all sorts of hysterical suggestions like “you […]

If your chamber of commerce participated in, or promoted Small Business Saturday the day after Black Friday, congratulations! You helped to create something amazing within your community. But this isn’t a holiday that you want to celebrate just once a year. If you want to make promoting shopping with small and/or local businesses a priority […]

Have you ever been turned off by a business because of the way they conduct themselves on social media or what they say in email? Don’t they know about social media and email etiquette? Have you ever questioned someone’s tone in online communication? If you have, it’s likely that if they had said it to […]

Do you currently host roundtable discussion meetings for your members at your chamber? If not, they can be a good way to bring different voices to the table. They also help members of the community discuss important topics that they may not get to talk about at the standard networking event. In this article, we’ll […]

Onboarding is an incredibly important part of the member life cycle. You want to be sure to welcome new members to start the relationship off with the right tone. At the beginning point of your relationship, a new member is likely very enamored with the chamber and the investment they have just made. You are […]

I was fortunate enough recently to spend a couple of hours with Norma Davey and Frank Kenny. As we talked about chambers and social media, we discussed social media personas. This topic came up because we saw the need to share more personal information on social media by chamber leadership and staff members. Since people […]

Personalization marketing and personalized marketing have become the baseline expectation of most consumers (that means your chamber members, too). If you use technology on a regular basis, chances are you’ve become a little spoiled. Most of us want things quick and easy. Because of that, we find it frustrating when we have to wade through […]