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Frank J. Kenny's Chamber of Commerce Industry Blog

Helping Chamber of Commerce Leaders Succeed with Practical Training, Proven Resources, and a Powerful Network

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It’s Not Too Early to Start Thinking About the Holidays

I know it’s annoying to see Santa in September but now is the perfect time to start “priming the pumps” for a spectacular shop local season. Starting early can give you a jump start on planning and driving customers to your area businesses, making it a great end of year for all. The holiday season […]

Make Your Member Surveys Less Painful (And More Powerful)

While many chambers look to become more innovative and provide members with new experiences, it’s also important to get member feedback both before you launch and after. It’s like when you’re finding the perfect gift for a bride and groom. Yes, there’s something to be said about the gift of surprise where you’ve found the […]

What Chambers Need to Know about Business After Hours Events

The good, bad, and what others are doing Business After Hours (BAH) events are just what chambers do, right? The events offer casual networking opportunities and visibility for host businesses. But are these events still viable and sustainable? Are they worth the time and resources if attendance numbers are dwindling? And if your chamber’s attendance […]

Is Flexible Scheduling “Doable” for Chambers?

Tell us if this sounds familiar. You hire someone on at your chamber. They work hard and learn the ins and outs of your community, making great connections and providing value to your members. Then they’re either lured away by more opportunity and money or they feel burned out and need to take a break […]

Chamber Ambassador Welcome & Orientation Guide Template

Chamber Pros: this is a template to help with your ambassadors group. From addressing questions from interested individuals, to onboarding, to fun activities for your loyal, established ambassadors, we have you covered for every stage of your ambassadors program. Customize this template with your individual perks, process, etc.  Ambassadors are the best way to stretch your […]

How Chambers Can Support—and Benefit From—Nonprofit Members

Nonprofits address urgent needs, deliver critical services, and elevate our quality of life—from food banks and youth programs to arts organizations and environmental initiatives. But why are they always asking for discounts? All joking aside (sort of) for many chambers of commerce, nonprofits can feel like difficult members. They’re often short on funds, asking for […]

Communication Strategies for Chamber Pros

a person looking over their glasses with a surprised and intrigued look for the title Communication Strategies for Chamber Pros

In some chambers there are as many as five generations in membership. At the very least, you likely have four. A large part of your chamber role is communication but there are some big differences in communication preferences among the age groups. You may predict communication preferences based on your own or that of your […]

What to Do as a New Chamber Pro

Row of Business Professionals standing over an invisible wall with the words, "What To Do As A New Chamber Pro"

Congratulations on your new role as Executive Director/President/CEO of your Chamber of Commerce! You’re stepping into one of the most dynamic and rewarding positions in the business world. And you’ll likely wear a lot of hats. Some will fit comfortably. Some will be a little snug. Some may even seem absurd. You are now heading […]

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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