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Frank J. Kenny's Chamber of Commerce Industry Blog

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April 6, 2026

The Chamber Strategy for Replacing Lost Sponsorship Revenue

The Chamber Strategy for Replacing Lost Sponsorship Revenue

There are few emails more unsettling for a chamber pro than the one that says a major sponsor is out. It’s not just the lost revenue that creates the problem. A sponsor cancellation can affect signage, printed materials, digital promotions, event experience, vendor commitments, and internal confidence. If the sponsor held a prominent role, it […]

Article by Christina Metcalf / Redirected / chamber best practices, sponsorships

March 30, 2026

If Chambers Want Impact, Advocacy Must Be a Priority

If Chambers Want Impact, Advocacy Must Be a Priority

Does this sound familiar? You bring up the need for increasing advocacy efforts on behalf of businesses and you hear something like this from your chamber board: “We don’t want to get political.” “We have members on both sides.” “We don’t want to alienate anyone.” On the surface, it feels like caution. In reality, it’s […]

Article by Christina Metcalf / Redirected / advocacy, chamber best practices

March 9, 2026

Is It Time to Rethink Women in Business Programming?

Is It Time to Rethink Women in Business Programming

For decades, “Women in Business” programming followed a predictable, if well-intentioned, (usually pink) template. There were the requisite luncheons with floral centerpieces, the panels on “having it all,” and perhaps a workshop on soft skills or networking etiquette. While these events provided much-needed community and have been wildly popular, they often inadvertently “pinned” women into […]

Article by Christina Metcalf / Redirected

March 2, 2026

Curing Sponsor Fatigue: A New Model for Chamber Revenue

Curing Sponsor Fatigue A New Model for Chamber Revenue

Drowning in events? It’s a common concern we hear on the Chamber Pros Facebook group. Chamber professionals are quietly admitting the same thing: the calendar feels relentless. Breakfast, luncheon, mixer, workshop, ribbon cutting, awards dinner, committee meeting. Repeat. Why so many events? Because they’ve become the default revenue strategy. When budgets tighten, the instinct is […]

Article by Christina Metcalf / Redirected / burnout, events, overwhelm

February 16, 2026

The Chamber Pros Guide to Starting an Ambassador Program

Ambassadors work as an extension of your staff. That can be incredibly helpful in accomplishing more with less. But when they’re not chosen thoughtfully, when expectations aren’t outlines and ambassadors don’t know what’s expected of them, there can be a big disconnect. There’s a lot more to running a successful ambassador’s program than “finding better […]

Article by Christina Metcalf / Redirected / ambassadors, chamber best practices, member engagement

February 9, 2026

Finally, a Smarter Way to Track Chamber Member Needs in Real Time

Finally, a Smarter Way to Track Chamber Member Needs in Real Time

Traditional member surveys fail for one simple reason: they assume your members have the time, attention, interest, and emotional energy to help you run your chamber. They don’t. And before you think, “But our board wants data,” let’s break down what they really want and how you might accomplish that. Yes, data matters. But a […]

Article by Christina Metcalf / Redirected / chamber best practices, member engagement, member surveys

January 19, 2026

When a Disgruntled Former Insider Goes Public

When a Disgruntled Former Insider Goes Public

Oprah once said, “Don’t get in the mud with the pigs. You’ll get dirty and they’ll love it.” Here’s the truth chamber professionals don’t say out loud often enough: when your job is built on relationships, reputation isn’t just part of the work. It is the work. That’s why a disgruntled former employee or board member taking […]

Article by Christina Metcalf / Redirected / board, chamber best practices, damage control, fiduciary responsibilities, former employees, reputation

January 5, 2026

5 “New Year” Resolutions for Chamber Pros

5 “New Year” Resolutions for Chamber Pros

Professional resolutions usually flop for one simple reason: they’re nebulous. “Be better at networking.” “Improve retention.” “Get more organized.” Then February hits, the needle hasn’t moved fast enough, and you lose sight of what you were actually trying to change. That’s why you need professional resolutions with impact, the kind you can execute on a […]

Article by Christina Metcalf / Redirected / career advice, chamber best practices, resolutions

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Frank Kenny is a successful entrepreneur, chamber member, chamber board member, chamber board of directors chair, and chamber President/CEO. He now coaches chamber professionals, consults with chambers, trains staff and members, and speaks professionally. He helps Chambers and Chamber Professionals reach their goals. See full bio.

Christina R. Green teaches chambers, associations and small businesses how to connect through content. Her articles have appeared in the Midwest Society of Association Executives’ Magazine, NTEN.org, AssociationTech, and Socialfish. She is a regular guest blogger on this site and Event Managers Blog. Christina is just your average bookish writer on a quest to bring great storytelling to organizations everywhere.Visit her site or connect with her on Twitter @christinagsmith.
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